Privacy Policy

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Last updated: August 2026

MJ Elite Coaching respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we collect it, how we use it and the rights you have in relation to your information.

For the purposes of UK data protection law, MJ Elite Coaching is responsible for the personal information described in this Privacy Policy.

MJ Elite Coaching
Email: mike@mjelitecoaching.co.uk
Business Address: Sorrel barn main street nn141ls

Legal entity: 

Depending on how you use our website and services, we may collect information including:

• Player name
• Age or date of birth
• Playing position
• Current club or team
• Playing experience or level
• Football development goals
• Strengths and areas for development

Where the player is under 18, we may collect:

• Parent or guardian name
• Contact details
• Emergency contact details

Where relevant to safe participation in football coaching, we may collect information about:

• Injuries
• Medical conditions
• Allergies
• Disabilities or additional requirements
• Medication or other information relevant to participation

Health information receives additional protection under data protection law and will only be collected where it is genuinely relevant.

We may collect information relating to:

• Sessions booked
• Booking dates and times
• Locations
• Amounts paid
• Payment status
• Cancellations or refunds

Payments are processed through our payment provider. MJ Elite Coaching does not normally receive or store your full debit or credit card details.

We may keep records of communications you send to us, including:

• Emails
• Contact form enquiries
• Booking enquiries
• Complaints
• Feedback

When you use our website, certain technical information may be collected automatically, including:

• IP address
• Browser and device information
• Pages visited
• Website usage information
• Cookie information

We may collect personal information when you:

• Make a booking
• Complete an online form
• Contact MJ Elite Coaching
• Attend a coaching session
• Make a payment
• Subscribe to marketing communications
• Give feedback
• Interact with our website or social media

Where a child is being booked onto a session, most information should be provided by their parent or guardian.

We may use personal information to:

• Manage coaching bookings
• Take and record payments
• Contact customers regarding sessions
• Prepare personalised coaching sessions
• Understand a player's development goals
• Safely deliver coaching
• Respond to enquiries
• Handle cancellations and refunds
• Keep appropriate business and financial records
• Improve our services
• Protect players, staff and customers
• Meet legal and regulatory obligations
• Send marketing where permission has been given or where otherwise permitted by law

Under UK data protection law, we must have a valid reason for using personal information.

Depending on the circumstances, we may rely on:

Where processing is necessary to arrange and provide a coaching session that you have booked.

Where information is reasonably required to operate and improve MJ Elite Coaching, provided those interests do not override your rights and interests.

This may include responding to enquiries, managing our business and improving our services.

Where we need to keep or disclose information to comply with a legal requirement.

Where you have specifically agreed to a particular use of your information, such as certain marketing communications or photography.

Consent can be withdrawn at any time.

Information concerning health is considered special category personal data and receives additional protection.

We only request relevant health information where it may be necessary for the safe delivery of football coaching.

Where required, we will rely on an appropriate lawful basis and special-category condition under UK data protection law, which may include explicit consent.

Please do not provide medical information that is not relevant to participation in coaching.

Many MJ Elite Coaching players are children, and we recognise that children's personal information requires particular protection.

We aim to collect only the information that is reasonably necessary to:

• Book the child onto a session
• Contact their parent or guardian
• Plan appropriate coaching
• Protect their health and safety
• Respond appropriately in an emergency

Parents or guardians should normally make bookings and provide information for players under 18.

We do not knowingly use children's personal information for unrelated marketing purposes.

MJ Elite Coaching may occasionally take photographs or video footage during coaching sessions.

Where appropriate, separate consent will be requested before identifiable images of children are used for promotional purposes.

Consent to photography or promotional use is optional and is not required in order to take part in coaching.

Where consent is withdrawn, we will stop using the image for future purposes where reasonably possible. 

This may not always allow us to remove material that has already been legitimately published or shared by others.

We do not sell personal information.

We may share information where necessary with trusted organisations that help us operate MJ Elite Coaching, including:

• Website and booking platform providers such as GoDaddy
• Payment processors such as [INSERT PAYMENT PROVIDER]
• IT and communications providers
• Accountants or professional advisers
• Coaching venues where necessary
• Insurers
• Emergency services where required for health or safety
• Government, regulatory or law-enforcement authorities where legally required
• 
  

These organisations should only receive information necessary for the relevant purpose.

Online payments are handled by our chosen payment provider.

Payment providers may collect information directly from you and will have their own privacy policies explaining how they process your payment information.

MJ Elite Coaching does not normally have access to your complete payment card details.

Some companies providing website, hosting, booking, payment or technology services may process information outside the United Kingdom.

Where this happens, we will take reasonable steps to ensure that appropriate legal safeguards are in place as required by UK data protection law.

We only keep personal information for as long as reasonably necessary.

Retention periods depend on the type of information and why it was collected.

For example:

• Booking and financial records may be retained for approximately six years where required for accounting, tax or legal purposes.
• General enquiries that do not lead to a booking may normally be deleted when no longer required.
• Relevant health or coaching information will not be kept longer than reasonably necessary.
• Marketing information may be retained until consent is withdrawn or you unsubscribe.
• Incident or safeguarding records may need to be retained for longer where there is a legitimate or legal reason to do so.

Information will then be securely deleted or anonymised where appropriate.

We may occasionally send information about MJ Elite Coaching sessions, availability, events or services.

Where consent is required, we will only send marketing if you have actively chosen to receive it.

You can unsubscribe from marketing at any time using the unsubscribe option provided or by contacting:

mike@mjelitecoaching.co.uk

Booking customers will still receive necessary service messages relating to their booking.

Our website may use cookies and similar technologies.

Some cookies are essential for the website and booking system to work.

Other cookies may be used for purposes such as:

• Website analytics
• Remembering preferences
• Measuring website performance
• Advertising or marketing

Where required by law, non-essential cookies will only be used after you have given permission through the website's cookie settings or consent banner.

You can change your cookie preferences through your browser or the website's cookie controls where available.

We take reasonable organisational and technical steps to protect personal information against:

• Unauthorised access
• Accidental loss
• Misuse
• Alteration
• Disclosure

Access to personal information is limited to those who reasonably need it in order to provide or support MJ Elite Coaching services.

Depending on the circumstances, UK data protection law may give you the right to:

• Ask for a copy of your personal information
• Ask us to correct inaccurate information
• Ask us to delete certain information
• Ask us to restrict how information is used
• Object to certain uses of information
• Receive certain information in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact:

mike@mjelitecoaching.co.uk

We may need to confirm your identity before completing a request.

If you have concerns about how MJ Elite Coaching uses your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

We may update this Privacy Policy when our services, website or legal obligations change.

The latest version will be published on the MJ Elite Coaching website with the updated date shown at the top.